You run your business. We handle the IT. One flat monthly rate, a certified engineer who actually answers the phone, and no surprise invoices — ever.
Your network, devices, and software shouldn't need babysitting. Proactive monitoring means problems get fixed before you ever notice them.
Adding a printer to the network is a 20-minute job. We charge for what we actually do — nothing more, nothing invented, nothing buried in a line item.
When something breaks, you reach the engineer who built your setup — not a dispatcher reading from a script. No queue. No callback window. Just the right person, fast.
Your infrastructure — servers, network, workstations — watched around the clock by a certified engineer. We catch issues before they become outages, keep everything patched and backed up, and send you a plain-language health report every month.
Best for businesses that need solid, reliable coverage and don't have frequent day-to-day IT requests.
Monitoring doesn't cover everything. When you need a person in the room, we're available — billed transparently.
Everything in Remote Essentials, plus four dedicated hours of remote support each month. Phone or email — directly to your engineer. Use it for help desk issues, configuration changes, or anything that comes up. Most small businesses find four hours covers them comfortably.
Our most popular plan. Covers monitoring, maintenance, and the hands-on support that keeps your team productive.
Available as an add-on — only when you actually need it. No retainer, no minimum.
Strategic IT planning from an engineer who has actually designed and run enterprise infrastructure — not someone reading from a vendor playbook. In-person sessions, honest recommendations, and clear deliverables. Useful for businesses setting up new infrastructure, evaluating what they have, or tackling a specific project.
Project-based work is quoted based on what's actually involved. You'll see the full cost before any work starts — no surprises.
Request a quote →Not sure where to start? We'll review your current setup and give you an honest picture at no cost.
Schedule a call →VNOM was built after years inside one of the region's largest managed service providers — watching small businesses get charged enterprise rates for work that simply wasn't that complicated. They paid because they had no way to know better, and no one in their corner to push back.
Small businesses are the backbone of communities like the Twin Cities. They deserve IT support where the bill reflects the actual work — and where technology just works without becoming a second job.
That's the only reason VNOM exists. Not to grow into a large MSP. Not to upsell. To be the partner that small businesses in this community have always deserved.
"Adding a printer to the network. A password reset. A 20-minute config change."
These were showing up as $200, $300, $400 invoices — billed with a straight face. Small businesses had no way to know that wasn't normal.
Here's exactly what things cost. No "call for a quote," no hidden fees, no surprises on your invoice.
Every business is different. You'll get an honest recommendation — even if it means a smaller plan.
Some things need a person in the room. Available as an add-on to either plan, billed hourly, only when you actually need it. No retainer, no minimum commitment.
Full rate breakdown: Remote Essentials $399/mo · Essentials + Support $599/mo (includes 4 hrs) · Extra remote hours $75/hr · On-site visits $100/hr. Starting rates for up to 20 users and devices — if your setup is more complex, you'll hear that upfront. Prices are reviewed annually and you'll always get advance notice. We'd rather lose a client than surprise them on an invoice.
Big MSPs treat small businesses as low-priority accounts. Freelancers often can't cover the full picture. VNOM was built to be the better option — with the depth of the former and the care of the latter.
That's a deliberate choice. Staying focused means every client gets real, personal attention — not a ticket number and a 48-hour callback window.
One flat monthly rate. No surprise invoices, no emergency premiums. Small businesses run on tight budgets — you'll always know what IT will cost you.
You deal directly with the person who built and maintains your setup. No re-explaining your situation. No rotating helpdesk. Someone who actually knows your business.
Enterprise tools fitted to your actual team. No paying for 500-seat licenses you'll never use. We recommend what's right — even when it's the less expensive option.
No lengthy contracts before we even talk. We start with a conversation and move at your pace.
We look at your current setup, find the gaps, and give you a straight picture — no cost, no pressure, no pitch.
A plain-language plan tailored to your size and budget. You see exactly what you're getting before signing anything.
We take over monitoring and management with minimal disruption. Most transitions wrap up in under a week.
Regular check-ins, proactive updates, and a direct line to your engineer. You're never left wondering what's going on.
Tell us what's frustrating you about your current IT situation. We'll reach out to schedule a free, no-pressure call — most people walk away with a clear path forward in just 15–20 minutes.
"Adding a printer to your network should not be a $300 ticket. Honest billing and good IT are not mutually exclusive — they should always go hand in hand."